Mar 18, 2020

COVID-19: A Message to Our Hosting Clients

To all of our clients: thank you for trusting Creative Arc with your websites.

The Covid19 situation is constantly evolving, and as such, many of us are working remotely.  We have extensive experience working remotely, and are equipped with processes and technology to support working from a distance, all while fostering a deep relational connection.  Our team is working at fully capacity and we are here to serve you.  No company or organization is doing "business as usual" right now, but leading clients through chaos to business clarity is where we shine!  We can provide senior-level, strategic technology leadership for your business, with unlimited flexibility.  Just reach out to us with questions or concerns.

We also want to let you know that the servers that host your website are located offsite in a secure data center. We fully expect our services will continue uninterrupted. It is possible that there may be more strain on our servers as more people are using the service remotely. As part of the normal course of business, my team and I will be monitoring the servers and increasing resources as necessary to respond to fluctuations in usage as our team and clients take modified approaches to their work. If you have any issues, questions, concerns, etc. regarding the hosting solution or need assistance, please reach out to our team.

Please continue to communicate with our team via Basecamp so that we can continue to serve you well.

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